Available in 48 States
New Blue Health telehealth services are available to patients physically located in 48 U.S. states. We serve patients across most of the continental United States, including coastal, mountain, and central states, as well as Hawaii and Alaska.
Not currently available in: Alabama and Mississippi.
Why Availability Varies
Telehealth availability is governed by a complex patchwork of state regulations, including state medical practice acts, prescribing laws, Good Faith Exam requirements, and compounding pharmacy regulations. Independent licensed clinicians on the platform must hold a license in the state where the patient is physically located at the time of the visit.
Alabama and Mississippi currently have regulatory conditions that prevent the platform from compliantly supporting telehealth visits and compounded medication orders there. We continue to monitor these states for changes that may allow the platform to extend availability.
Location Verification
You must be physically located in a covered state at the time of your telehealth visit — not merely a resident. Our intake process includes location verification to confirm service eligibility. Providing false location information is a violation of our Terms of Service and may result in account termination and order cancellation.
Available States
We currently serve patients in: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
Delivery Limits by Treatment
Some treatments can't be shipped to every state we serve yet:
- Tesamorelin Injectable: Ships to every state we serve except California.
- Testosterone + hCG Support: Ships to every state we serve except California.
- Semaglutide GLP-1 Pathway: Ships to every state we serve except North Dakota.
- Tirzepatide GLP-1 Pathway: Ships to every state we serve except North Dakota.
Changes to Availability
Service availability may change based on evolving state telehealth laws, regulatory guidance, or clinician licensure. We will update this page and notify affected patients as changes occur. Please check back periodically if you reside in an unavailable state.
Questions
Email: admin@newbluehealth.com | Telehealth Consent | Terms of Service